Terms of Service

1. Acceptance

By using TradePhin, you agree to these Terms of Service. If you do not agree, please do not use the service.

2. Service Description

TradePhin is a web-based trading journal with analytics, AI features, and broker import functionality. It is NOT a trading platform, broker, or financial advisor.

3. No Financial Advice

TradePhin does NOT provide financial advice, trading signals, or investment recommendations. All analytics and AI outputs are for self-reflection and documentation purposes only. You are solely responsible for your trading decisions.

4. Account

You are responsible for maintaining the security of your account credentials. One account per person. Sharing accounts is not permitted.

5. Cancellation and Auto-Renewal

The subscription automatically renews for the respective billing period (monthly or yearly) unless you cancel before the end of the current period. Cancellation is possible at any time — either directly in your account or by email to markus@tradephin.com.

After cancellation, your access remains until the end of the already paid period. No pro-rated refunds will be issued. You can export all your trading data at any time.

6. Limitation of Liability

TradePhin is provided "as is". We are not liable for trading losses, data loss due to force majeure, or service interruptions. Maximum liability is limited to the subscription fees paid in the last 12 months.

7. Governing Law

These terms are governed by Swiss law. Jurisdiction is Zurich, Switzerland.

8. Right of Withdrawal (EU Consumers)

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us (PhinLabs Markus Egolf, Glärnischstrasse 52b, 8712 Stäfa, Switzerland, markus@tradephin.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. by email). To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw. We will carry out such reimbursement using the same means of payment as you used for the initial transaction; in any event, you will not incur any fees as a result of such reimbursement.

9. Browser Extension

The TradePhin Browser Extension is an optional add-on that automatically synchronizes trades from broker dashboards (including Tradovate) to your TradePhin journal via DOM scraping and WebSocket interception. The extension is available on the Chrome Web Store and runs on all Chromium browsers (Chrome, Edge, Brave, Opera, Arc, Vivaldi).

Important: The extension extracts data via DOM scraping. This method is technically fragile when brokers update their user interface, network connections become unstable, or browser updates affect DOM parsing.

TradePhin accepts NO liability for trading decisions based on data from the browser extension. This applies in particular to:

• Incorrectly displayed drawdown values, buffer percentages or account balances
• Missed or duplicated trade synchronizations
• Delayed screenshots or unrecorded chart states
• Temporary extension outages due to broker updates

The official values (buffer, drawdown, account status, profit target) are ALWAYS the values displayed on your prop firm's or broker's website. Always verify critical values there before making important decisions.